Contact channels
Blacklane's Care Team lists telephone, chat and email routes for ride enquiries. This is the US number; local or international carrier charges can apply.
Before getting in touch
The telephone listed for Blacklane is published for US Customer Care contact. Note your route, travel date and the name printed on your ticket.
- Keep the original ticket reference.
- Record the date of the journey you are asking about.
- Write down the pickup point and departure time.
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